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Your frequently asked question(s)

Yes, you can. We are very pleased to accept orders on request as well. These orders fall under the 'Indent' category, which consists primarily of our available branded selections.

It is our goal to serve you with the utmost dedication. Please follow our payment policy as we kindly ask you to pay in advance to ensure that orders are processed in a timely manner.

Yes, you certainly can. Shipping is not required. We allow our customers to pick up the order at our office during business hours (Monday-Friday: 08.00-16.30 pm | Saturday: 08.00-13.00 pm).

For out-of-town delivery, the shipping cost is responsibly charged at client's expense. Furthermore, we always provide the best option for the packaging platform adjusting to the product necessities to ensure its safety during shipment.

Yes, of course. Most of our products are guaranteed up to 10 years according to the items.

To ensure the validity, we must first check the condition of the item according to the terms and conditions. If they are met, we will help you confirm the warranty claim.